Training Instructor

4 months ago
Requisition ID
Category (Portal Searching)


Black Box Network Services Federal division is a premier provider of Voice, Data, Transport, and Cabling infrastructure services and products to the Federal Government and supporting organizations. This requirement is for Korean Nationals who have or can obtain a Final ROK-MND Secret Security Clearance. 


Duties and Responsibilities:

  • Provide customers with courteous, professional, bilingual (Korean and English), expert Training support.
  • Develop and maintain standardized, bilingual, courseware and provide formal instructor-led and/or computer-based training (CBT) for all allied network/system users and the Information Management Officers (IMOs) who serve them.
  • Document service delivery procedures in Training Services SOP that is to be updated yearly by the contractor and delivered to the Government by the last working day of each contract year.
  • Provide bilingual training on C4I software applications and systems, including Integrated C4I System Framework (ICSF), Agile Client, collaboration, and knowledge management.
  • Provide bilingual training on C4I hardware equipment and systems, including UC, VTC, and network appliances such as switches and routers.
  • Provide a copy of all training materials to include classroom slides, videos, and CBTs; CBTs shall be generated for each course in order to provide training to customer units which are unable to send students to classroom instruction. Documentation shall be updated once a year or after a significant course revision. Classroom training material shall be furnished in MS Word, MS PowerPoint, Adobe PDF, and any open source video file format. Courseware shall be maintained by Configuration Manager in the CMDB and be available at any time to Government QA Field Inspectors and/or the Knowledge Manager.
  • Deliver an indexed compilation of all training materials to the Government at the end of each contract year. DVD-ROM media shall be delivered to the COR for distribution and be properly marked in regards to security classification.


Required Qualifications:

  • 3 Years of work experience
  • Final ROK-MND-Secret Security clearance
  • ITIL v3 Foundation certification
  • Bilingual (Korean & English)


Black Box is an equal opportunity employer.  In accordance with federal, state and local laws, Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.


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