Credit & Collections Specialist

Job Locations US-MN-Minneapolis
Posted Date 2 months ago(1/3/2018 3:40 PM)
Requisition ID
Category (Portal Searching)


Black Box is looking for a Credit & Collections Specialist at our Eden Prairie, MN location! The selected candidate will be responsible for a portfolio of accounts, performing a variety of tasks to minimize and reduce delinquency and perform credit checks on new clients.

Candidates must be prepared to work in a fun, fast-paced, goal oriented and dynamic environment.



  • Performs all collection activities for assigned portfolio of business to business accounts mitigating invoices from aging by contacting customers timely
  • Research and reconcile credit balances and processing  of customer refunds
  • Review and resolve client discrepancies/short payments, account adjustments, small balance write off, customer reconciliations, and processing of credit memos
  • Provide weekly reporting of collections and credit performance and participate in staff meetings
  • Work closely with internal clients to problem  solve issues preventing payment
  • Print, review and send customer statements on a monthly basis.
  • Monitor client bankruptcy - filing dates, proof of claim dates and client -exposure both pre-petition and post-petition.  
  • Send demand letters when applicable and process 3rd party referrals
  • Assess collectability of open balances and reserve for bad debt accordingly


Required Skills / Experience

  • 5+ years credit and collection analyst experience in a business to business environment
  •  Requires a working knowledge of credit practice, commercial credit law, bankruptcy law and accounting
  • Proven ability to perform credit and risk assessment while promoting sales and protecting against risk
  • Excellent customer service skills while working to resolve payment issues
  • Superior oral and written communication skills when communicating with internal and external clients
  • Self-motivated and strong coordinating skills
  • Proficient knowledge of Microsoft Office
  • Comply with Company policies and practices.
  • Thrives in a fast-paced, multi-tasking environment and is flexible and adaptable to competing priorities
  • Promoter of teamwork to accomplish group goals


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed