The Communications Site Manger will also manage all technical staff and employees as part of a very large, complex communications infrastructure. The Site Manager will be responsible for the overall day to day operations and guidance of the MTS team on-site.
The Government Solutions Division of Black Box Network Services is an information systems integrator that designs, implements and maintains telecommunications and data solutions for Federal customers worldwide.
Black Box is seeking a qualified Site Manager with extensive experience supporting Telephony, Enterprise Service Monitoring and IT Managed Services programs for the Department of Energy in Albuquerque, NM. The Site Manager manages all technical staff and employees as part of a very large, complex communications infrastructure. The Site Manager will be responsible for the overall day to day operations and guidance of the MTS team on-site. The Site Manager reports to the site Program Manager. The Site Manager frequently meets with Customer management personnel, subordinate supervisors, technical and administrative staff, subcontractors, and corporate engineering and network operations personnel. The Site Manager assigns, schedules, and reviews work of subordinates, and communicates policies, procedures, purposes and goals accordingly. Site Manager must understand IT Service Management and Delivery within industry best practices framework such at ITIL.
Duties and Responsibilities:
The Site Manager acts as the primary and accountable point of contact for the customer. She/he defines, plans, manages and reports on contractual requirements and overall performance of their programs, providing fiscal, operational, administrative, and human resources oversight of the program.
Principle duties and responsibilities include the following. Other duties may be assigned.
Manage the delivery, deployment and ongoing support functions for the Enterprise Monitoring Organization on a customer site on a 24x7x365 work schedule