Tyto Athene (formerly Black Box Government Solutions) is a full service integrator focused on helping clients accelerate their ability to make decisions by providing ubiquitous and secure access to enterprise information throughout their operating environment. Tyto Athene uses a myriad of technologies, innovative thinking, and proven processes to deliver successful outcomes for its clients worldwide.
The Switch Technician is responsible for the advanced installation, operation, and maintenance of switching, data communications, and peripheral equipment associated with the Meridian SL-100 PBX at the customer’s site. Other duties include coordinating installation, testing, and troubleshooting of transmission facilities (OC48, T3, T1, and DSO); troubleshooting, upgrading, and administering multiple vendor systems; maintaining system applications; ensuring quality customer service; and providing support to a varied user community; updating daily logs with site specific information; and composing clear and concise reports for customer documentation. The Switch Technician is expected to perform his/her duties with minimum supervision, and participate in cross-functional projects as scheduled. Positions available throughout Southwest Asia. Candidates must meet criteria to pass a background check and obtain a DOD Secret Security Clearance. Black Box will assist applicants with submitting the necessary background check and security clearance request forms.
This position will be based in Camp Arifjan, Kuwait