Purpose of Job:
Provides leadership of professional-level pre-sales and deployment engineering team members; directly manages the team tasked with providing technical support and services to our clients. Actively participates in a variety of related activities at all stages of the client engagement, sales and deployment cycles. Proactively develops innovative solutions and programs to enhance business opportunities. Works to ensure that the services provided meet or exceed performance metrics in quality, delivery, cost and profit, productivity and continuous improvement.
Provides input to senior leadership to develop the annual budget, gross profit & OPEX targets and overall corporate financial metrics. Works collaboratively across all levels and departments of the organization and ensures a seamless transition of work activities to execute engineering service delivery functions.
Primary Roles & Responsibilities:
Knowledge, Skills, Abilities:
This position will supervise other Black Box team members, subcontractors, and temporary/leased employees.