Deliver unified communications (UC) solutions to support existing and future platform, product and service functionality and multi-platform integration at client locations. Perform day-to-day installation, service, programming, testing and troubleshooting of UC systems which include Premise Based; Hosted and Cloud Solutions. Avaya Red Experience Preferred.
VoIP skills specifically with Avaya CS1000
Understanding of the complete Avaya Aura Contact Center in a SIP environment
Including Session Manager, System Manager, Session Border Controller and media servers
Esna Voicemail system
Associate degree or Certification in a technology services/technical discipline, or equivalent work experience.