Black Box Network Services, Government Solutions is a unified communications integrator that implements telecommunications and data solutions for Federal and Commercial customers worldwide and is an Avaya Platinum and Cisco Gold Partner. The primary focus of Black Box is the delivery and implementation of Unified Communications, Data Networks, OSP and facilities solutions to customers across the industry. Come join a team that sets the standard for superior performance and quality as recognized by our customers around the globe.
Black Box is seeking an experienced Avaya Aura/CM Engineer to work in the Black Box Oak Ridge, TN location.
The Avaya Aura/CM Engineer reports directly to the Project Manager and is responsible for the advanced programming and maintenance of switching, data communications, and peripheral equipment associated with the Avaya Aura Communication Manager (CM7) Product line. This includes but is not limited to: database provisioning, application provisioning, routing provisioning and alarm clearing. The Engineer is also responsible for the engineering, design and implementation of complex unified communication solutions and upgrades at various facilities throughout the Oak Ridge Reservation. Familiarity with Main Communication Facilities, Data Switches and Routers, and related Power and HVAC requirements is also a requirement. The Engineer is expected to perform his/her duties with minimum supervision, and participate in cross-functional projects as scheduled. Additionally, the Avaya Aura Engineer is responsible for the development of system and infrastructure related documentation, including Configuration Management related documentation and Standard Operating Procedures (SOP). Candidates must meet criteria to pass a background check and obtain a DoE Security Clearance.