Tyto Athene (formerly Black Box Government Solutions) is a full service integrator focused on helping clients accelerate their ability to make decisions by providing ubiquitous and secure access to enterprise information throughout their operating environment. Tyto Athene uses a myriad of technologies, innovative thinking, and proven processes to deliver successful outcomes for its clients worldwide.
The Avaya Aura/CM Engineer reports directly to the Project Manager and is responsible for the advanced programming and maintenance of switching, data communications, and peripheral equipment associated with the Avaya Aura Communication Manager (CM7) Product line. This includes but is not limited to: database provisioning, application provisioning, routing provisioning and alarm clearing. The Engineer is also responsible for the engineering, design and implementation of complex unified communication solutions and upgrades at various facilities throughout the Oak Ridge Reservation. Familiarity with Main Communication Facilities, Data Switches and Routers, and related Power and HVAC requirements is also a requirement. The Engineer is expected to perform his/her duties with minimum supervision, and participate in cross-functional projects as scheduled. Additionally, the Avaya Aura Engineer is responsible for the development of system and infrastructure related documentation, including Configuration Management related documentation and Standard Operating Procedures (SOP). Candidates must meet criteria to pass a background check and obtain a DoE Security Clearance.