• Product Engineer-AV

    Job Locations US-PA-Lawrence
    Posted Date 2 weeks ago(7/8/2019 11:52 AM)
    Requisition ID
  • Overview

    Purpose of the Job:

    The Audio-Visual Product Engineer is responsible for identifying, validating, developing, testing, and supporting new products for the Black Box Audio-Visual product lines. The Product Engineer will work closely with vendors, the in-house R&D department, product management group, sales engineering, and marketing teams worldwide to drive new product development and overall profitability.


    • Works with suppliers and vendors to identify new products and technologies; conducts new product evaluation, testing, and qualification.
    • Defines and executes required engineering, design, and production validation testing (EVT, DVT, and PVT) and supports release activities throughout the launch process.
    • Responsible for interpreting required safety and regulatory certification requirements and collaborating with product development and/or vendor technical teams to ensure required features/functionality is implemented along with review/approval of certification agency reports.
    • Prepares and delivers technical training to the organization supporting both technical and sales functions including pre-sales engineering and post-sales technical support.
    • Stay current with technologies and trends and incorporate this knowledge into products and solutions to solve customer problems.
    • Does competitive product analysis and testing; communicates competitive intelligence on features, value propositions, pricing to product managers.
    • Assists with creating product data sheets, brochures, application notes, use case diagrams, videos, and technical blogs.
    • Completes systems integration testing with other Black Box product lines and third party equipment.
    • Contribute to product planning and regular market technology review.
    • Acts as project manager for select subcontractors / manufacturing partners during development projects.
    • Assists with assessing customer contract quality requirements and the organization's capability to comply with requirements and ensuring that these requirements are flowed down to departments, suppliers, subcontractors and vendors.
    • Assists sales engineering and marketing with trade show product demo design, set-up, configuration and event presentations.
    • Utilize project management tools and techniques to organize priorities and document work/results
    • Provide required technical support for escalated product issues and liaise with vendors/partners as required to resolve




    • Demonstrated experience in computer networking, signal switching, and visualization technologies such as video processors, video distribution, digital signage and switches.
    • Excellent written, verbal and listening communication skills with diverse stakeholders
    • Must be results driven and exhibit a high level of initiative, good business acumen, excellent analytical and problem solving skills, with demonstrated organizational skills
    • Ability to read, interpret & generate product drawings and specifications
    • Possess both commercial and technical aptitude toward qualifying and validating products & processes
    • Solid teamwork traits and the ability to work collaboratively in a multidisciplinary team environment
    • Experience with new product introduction project management process and techniques
    • Strong organizational skills with ability to manage multiple priorities
    • A genuine interest in advanced technology and an on-going desire to learn
    • Travel is required, up to 10%, primarily in North America with occasional international travel


    Education/Experience Requirements

    • 3-5 years of experience as a product engineer working with product managers and doing product validation and testing.
    • 4 year degree in Engineering, Engineering Technology or Computer Science; experience within this industry may be substituted for candidates with an Associate’s degree
    • CTS Certification Preferred


    What’s in it for You?

    Black Box Network Services offers a competitive total rewards benefits package that includes medical, dental, and vision coverage, in addition to a wide variety of additional benefits like a 401K, life insurance, employee assistance programs, fitness reimbursements, identity theft protection, education/scholarship programs and more!


    We understand attracting great talent requires going beyond just competitive compensation and benefits.  Black Box provides challenging work that creates advancement opportunities within the organization for those demonstrating desire and aptitude through their achievements.  We have no shortage of opportunities.  If you are looking for a business that allows for individual reward and growth, we are the place for you!


    About Black Box Network Services

    Black Box Network Services is a leading technology solutions provider dedicated to helping customers design, deploy and manage their IT infrastructure. We deliver high-value products and services through our global presence and 3,000 team members.  Black Box is an equal opportunity employer. In accordance with Federal, State and Local laws, Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.


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