• Solutions Engineer- Infrastructure/ BICSI

    Job Locations US-OH-New Albany
    Posted Date 2 weeks ago(2/11/2019 2:22 PM)
    Requisition ID
    2018-2104
  • Overview

    The Solutions Architect will be consulting on a hyper-scale data center for one of Black Box’s largest clients. We are looking for a seasoned infrastructure, OSP and ISP, Solutions Engineer  to join our team. The SE will become part of the delivery/project deployment team and will bring their technical experience to lead the consultative discovery of the client/prospect’s business goals, objectives, and challenges and to translate them into effective technology solutions before, during and after project deployment. The SE plays a key technical role, by analyzing business requirements, presenting related solutions, and driving the business case and financial justifications.  The SE will be the technical leader for the project team working closely with the site engineers, construction managers, technicians and other project management resources for both internal and external team members. Qualified candidates will possess an in-depth experience in the large-scale data center and infrastructure deployments in a delivery-oriented, managed services, technical solution design and architecture role, with an emphasis on various data center architectures, including but not limited to the designing, deployment, testing and QA of structured cabling for telecommunications distribution systems, building management and security systems, WAPs, and other data center solutions.  

    Responsibilities

    • Serve as the technical solutions engineer for the design and implementation across the Datacenter site
    • Build and maintain relationships with the client/partner as appropriate to identify and execute on the operational priorities
    • Focus on solution development and design implementation for the delivery team with specific emphasis on the Datacenter’s technical portfolio.
    • Develop solutions/strategies using technology to resolve customer issues and achieve business goals/objectives
    • Partner with other company Enterprise & Solutions Architects and/or subject matter experts to build the customer solution
    • Develop and deliver technical presentations with customers and tailor content to audience as appropriate
    • Design and maintain robust KPI mechanism for all engineering deployments across the site/DatCenter.
    • Participate in delivering network designs, statements of work (SOWs) and technical project plans incorporating service and program management activities.
    • Understand the competitive landscape and have the ability to clearly articulate the technical differentiation and value proposition associated with the organization’s Data Center Solutions in the field.
    • Facilitate in sales and profit goals through joint account planning, partner teaming (internal & external), on-site client interface/visits, engagement/solution development and implementation support/follow-up.
    • Provide technical leadership and design guides/updates for the project team at site based upon the SOW contracts for the services offered and/or as requested by the program team.
    • Training and mentoring for other engineering and technical resources associated with the project and/or as needed for the global data center program.
    • Develop and/ or maintain relationships with equipment / product venders / suppliers to ensure solutions provided are current and have the warranties and support that position the company as a “Preferred” vendor of any solution proposed.

    Qualifications

    • BS or BA in Engineering or Computer Science or equivalent work experience
    • Strong business acumen and understanding of clients Data Center related business goals and challenges to ensure proper translation of the client’s needs into technology solutions
    • 7+ years in a customer/client facing technical role (Pre/Post Sales, Sales Engineering, Consulting, Solutions Architecture, Service Delivery, etc.) with a strong knowledge of various network architectures, infrastructure deployments, structured cabling installations etc.
    • Demonstrated and verifiable track record of prior successful customer engagements. Examples of solution designs, statements of work and/or technical project plans are required
    • Experience in the development and implementation of Data Center, distributed telecommunications systems, Infrastructure/structured cabling network solutions with accountability for end-to-end delivery
    • Ability to present both technical and non-technical information to broad audiences
    • Excellent interpersonal skills to effectively work in a team environment and explain complex system solutions to customers.
    • Effective written communication skills.
    • Proven experience with the following Network Communications and Architectures solutions:
      • Building Infrastructure
        • Structured Cabling (copper, fiber - installation and testing)
        • Outside & inside plant
        • Telecommunications distribution systems
        • Building Management & Security Systems
        • Wireless Access Points
      • Network Architecture
        • Working knowledge of the following
          • Routers, VPN and Firewall- Cisco, Juniper, Checkpoint
          • Switches– Cisco, HP, Arista
          • Wireless– Cisco, HP (Aruba), Aerohive, Ruckus
        • Network Assessment Tools – RISC Networks, Netformx, AirMagnet, iBwave, SolarWinds
      • Managed Services
        • Managed Network Services (LAN, WAN, Data Center, Content Delivery, Managed IP PBX)

    Certifications

    Current and valid industry certifications in one or more of the following preferred

    • BICSI Certifications
    • RCDD
    • Certified Data Center Design Professional (CDCDP)
    • Certified Data Center Audit Professional (CDCAP)
    • NTS
    • OSHA

     KEY TECHNOLOGIES

    • Data Center
    • Structured Cabling
    • Communications Distribution Design
    • Network Architecture

     

    What’s in it for You?

     

    Black Box Network Services offers a competitive total rewards benefits package that includes medical, dental, and vision coverage, in addition to a wide variety of additional benefits like a 401K, life insurance, employee assistance programs, fitness reimbursements, identity theft protection, education/scholarship programs and more! 

     

    We understand attracting great talent requires going beyond just competitive compensation and benefits.  Black Box provides challenging work that creates advancement opportunities within the organization for those demonstrating desire and aptitude through their achievements.  We have no shortage of opportunities.  If you are looking for a business that allows for individual reward and growth, we are the place for you!

     

    About Black Box Network Services

    Black Box Network Services is a leading technology solutions provider dedicated to helping customers design, deploy and manage their IT infrastructure. We deliver high-value products and services through our global presence and 3,500 team members. 

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