Tyto Athene (formerly Black Box Government Solutions) is a full service integrator focused on helping clients accelerate their ability to make decisions by providing ubiquitous and secure access to enterprise information throughout their operating environment. Tyto Athene uses a myriad of technologies, innovative thinking, and proven processes to deliver successful outcomes for its clients worldwide.
The NEC Technician is responsible for maintaining the NEC telephone system and associated adjuncts to serve the user community at the VA Medical Center at Hampton, Virginia, as well as outlying clinics in Chesapeake, Virginia, Norfolk, Virginia, Virginia Beach, Virginia, and Elizabeth City, North Carolina. The NEC Technician shall maintain and service all equipment and facilities necessary to provide complete telephone service for the VA Medical Center at Hampton and its outlying facilities.
The NEC Technician will be certified and trained or working towards certification for the following:
The technician will be responsible for;
o NEC SV9500 switching system
o NEC SV8300 switching system
o UM8700 voice mail system
o NEC’s Call CenterWorx, QueWorx, and Global Navigator applications
o NEC’s OW5000 platform and UA5200 application
o NEC’s MA4000 application
o Familiarity with MTS Expense Manager is desirable but not required
Ideally the successful candidate would have: