• Technician-Unified Communications- Contract to Hire

    Job Locations US-GA-Duluth
    Posted Date 3 weeks ago(10/3/2018 2:38 PM)
    Requisition ID
    Category (Portal Searching)
  • Overview

    The Unified Communications/ Voice Technician is responsible for the advanced installation, operation, and maintenance of switching, data communications, and peripheral equipment associated with the NEC PBX at the customer’s site.  Position is contract to hire.  Hours are M-F 8am-5pm; OT as required.  Must have reliable transportation


    Other duties include:

    • Coordinating installation, testing, and troubleshooting of transmission facilities (OC48, T3, T1, and DSO) Troubleshooting, upgrading, and administering multiple vendor systems
    • Maintaining system applications
    • Ensuring quality customer service
    • Providing support to a varied user community
    • Updating daily logs with site specific information
    • Composing clear and concise reports for customer documentation.
    • The Unified Communications/ Voice Technician is expected to perform his/her duties with minimum supervision, and participate in cross-functional projects as scheduled.



    • 2-4 years’ experience required on NEC NEAX 2000/2400, SV8100/SV9100, SV8300/SV9300, SV8500/SV9500, AVST/NEC UM8700/UM4730/UM8000, UG50, IP phones, 3rd party SIP, CCIS, FCCS Verbal and written communication skills
    • problem solving skills
    • Customer service
    • Interpersonal skills
    • Proven ability to work independently and manage one's time.

    Standard 40hrs/week, possible OT/OC 
    Contract to hire
    Will travel to local sites so has to have valid driver’s license. If personal vehicle is used, will get mileage reimbursement.



    About Black Box Network Services:

    Black Box Network Services is a leading technology solutions provider dedicated to helping customers design, deploy and manage their IT infrastructure. We deliver high-value products and services through our global presence and 3,000 team members.  Black Box is an equal opportunity employer. In accordance with Federal, State and Local laws, Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.


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