• Software Technician (Contract to Hire)

    Posted Date 1 month ago(11/14/2018 9:20 AM)
    Requisition ID
    2018-2235
  • Overview

    Summary:

    The main function of a Software Technician is to monitor software errors and perform change activity on an Avaya Blue CS1000 Legacy system, at our Client site located in Los Angeles, CA.

     

    Details:

    • Position is Contract to Hire
    • Work Schedule:  Mon-Fri either 8am-5pm or 7:30am-4:30pm, no on call or overtime
    • No Physical labor

    Responsibilities

    • Monitor the system for equipment failure or errors in performance
    • Respond to program error messages by finding and correcting problems, making program changes and coordinating activity
    • Program conference bridges for internal customers

    Qualifications

    Experience:

    • Minimum 5 years experience (Helpdesk, System Design Specialist/Programmer) required
    • Fluent in CS1000 Administration

     

    Certifications: 

    • Avaya CS1000 Administration
    • Call Pilot Administration and programming

     

    Professional Skills:

    • Excellent verbal and written communication skills
    • Problem solving skills
    • Strong customer service and interpersonal skills
    • Proven ability to work independently and manage one's time

    About Black Box Network Services:

     

    Black Box Network Services is a leading technology solutions provider dedicated to helping customers design, deploy and manage their IT infrastructure. We deliver high-value products and services through our global presence and 3,000 team members.  Black Box is an equal opportunity employer. In accordance with Federal, State and Local laws, Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.

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